AI for industrial companies

Your best people answer the same questions every day.

We find out where time is lost and build a solution for it. So your colleagues find answers right away, and your customers get answers in time.

Book 30 minutes

Tell us where it takes time. We'll show you what's possible at your company.

It always starts with a question.

In an industrial company they come in the thousands, from your own teams and from your customers. That's where we build solutions.

Technical support

The technical know-how sits with a few people. We make it available to everyone who needs it, right away and with a source.

Questions about how things work, get fixed and get regulated land with your few experts all day long. When they're busy or away, everyone else waits. We gather the knowledge and make it available in the workshop, in the field and at the office.

Internal knowledge

Your company's collected knowledge already exists. We make it searchable and there in seconds, instead of buried in systems, files and binders.

Much of what you know sits in documents or with individual people. We gather it and turn it into answers the whole company can reach in seconds, instead of searching or asking around.

Customer service and sales

Every inquiry is met with an answer instead of silence, around the clock. Whatever needs a person goes on to the right one.

Inquiries come in through the web, email and chat in a steady stream. We make sure they get an answer right away, in the customer's own language, and that whatever needs a person reaches the right one with the right background.

Aftermarket

Spare parts, service and answers around the clock. The aftermarket stops waiting for the right person to be in.

Spare part, service and documentation questions come in at any hour. We give the right answer right away and capture business that would otherwise have slipped away.

See how we help you

EVERYDAY PROBLEMS FROM INDUSTRY

Scenarios you recognize.

Everyday problems we already solve for industrial companies. We start where it takes the most time for you and build the solution from there.

01 Technical support

Field technicians stop calling the office.

Specs, error codes or datasheets on the phone in seconds, with a source. Experienced staff get interrupted less.

What does error code E-204 mean on pump X?
Low oil pressure. Check the level and the sensor.

Service manual X, p. 42

02 Internal knowledge

The answer already exists, but no one can find it.

The knowledge is spread across documents, file servers and binders, or in the heads of a few people. Your own teams ask and get the answer in seconds, with a source, instead of digging.

Document Binder File server Email
One collected answer, with a source
03 Customer service and sales

A quote in minutes instead of hours.

A finished draft with the right products, stock status and price. The salesperson reviews and sends. More quotes out, fewer mistakes.

Before 3 hours
Now 8 minutes
04 Aftermarket

Spare part and service answers around the clock.

The right part, service history and documentation in under ten seconds, at any hour.

  1. 1 Question about a spare part
  2. 2 Looks up the part and history
  3. 3 Right part, stock and price
05 Customer service and sales

Inquiries get answers, not silence.

Incoming emails and chats are met with answers around the clock. The hard ones go on to the right person.

Do you have product X in stock for delivery in week 24?
Yes, 12 in stock. Would you like a quote?

Answers around the clock

06 Aftermarket

Service before something breaks.

Service intervals and machine history are monitored, the customer is contacted in time. Proactive instead of reactive.

  1. 1 Monitors service intervals
  2. 2 Factors in machine history
  3. 3 Customer is contacted in time
See more scenarios
See more scenarios

Here are some of the most common. Don't recognize yours? We'll help you put your finger on it.

How it works

One platform.
Every solution built for you.

Each solution is shaped around your problem and built on your own knowledge and your systems. We connect to what you already have.

In

A question, an email, a file...

Gaide

Shapes your flow

Out

An answer, a report, a quote...

Everything we build rests on your own data,
collected and structured by Gaide.

documents
systems
knowledge

We connect to the systems you already work in.

A flow for every need.

Start with one flow. Grow on the same foundation.

“Before, an inquiry could sit too long. Now the customer gets an answer right away, and we don't lose deals because we didn't have time to respond.”
Andreas Hagberg
Andreas Hagberg CEO, Cromocol · part of Ernströmsgruppen

How you get started

We do the work.

From the first conversation to a finished solution, faster than you think.

  1. 01

    A 30-minute conversation.

    You tell us where the time goes. We show you what's possible at your company.

  2. 02

    We choose where to start.

    We take a closer look at the everyday and start with what takes the most time.

  3. 03

    We set everything up.

    We build the solution on your knowledge and connect the systems you already have.

  4. 04

    Up and running in no time.

    Your colleagues and customers get help right away, around the clock.

And we stay. We make sure it gets used, and measure what it delivers.

Who we are

Built by industry people.

Behind Gaide are people with 15 years in industry, technology and company building. We have seen technology come and go, and we know what actually holds up in an industrial everyday. That is the experience we built Gaide on.

That's why we speak your everyday, not tech jargon, and build for how you actually work.

And secure all the way.

  • Stored in Sweden

    All data in Stockholm, it never leaves the EU.

  • You own everything

    Everything you upload is yours, you get it out whenever you want.

  • Never trains AI

    Your data is never used to train public AI.

  • GDPR & EU AI Act

    DPA as standard, we follow the regulations continuously.

More about us

Tell us about your
business.

30 minutes. No obligations.

We listen, ask questions and show you what's possible. Fill in the form or contact Martin directly.

Martin Helgesson

Martin Helgesson, Affärsansvarig (CCO)

[email protected] | +46 (0)10 138 50 27
[email protected]

Frequently asked questions.

Missing your question? We'll help you all the way.

See more questions and answers
How do I know the AI answers correctly?
It answers only from your approved sources and shows where the answer comes from. If it can't find the answer, it says so instead of guessing.
How do we know where to start?
That's where we start. We find out where it takes the most time for you and build the solution from there.
What does it cost?
We put together a quote for each solution, because every solution is built for your business. There is a setup cost for getting started and structuring your knowledge, plus an ongoing monthly cost. You start with one defined area where the gain shows quickly and expand once you see it working. We go through the exact price in a call, once we know what you want to solve.
Do you have to be technical?
No. We handle the technology and the connection to your systems. You contribute your knowledge.
What happens to the jobs?
It takes the repetitive work. Your people spend their time on what needs judgement and relationships.